Fowtickets Simple Laravel Customer Support Software With Ticketing System And Knowledge Base dedicated to people and website owners that provide specific services and want to add a ticketing system to their website or have a helpDesk to provide assistance to customers. This system contains many features that will help to provide good support to your customers. Demo and documentation Frontend Link : https://demo.vironeer.com/fowtickets User access details Link : https://demo.vironeer.com/fowtickets/user Email : user@vironeer.com Password : User1234 Agent access details Link : https://demo.vironeer.com/fowtickets/agent Email : agent@vironeer.com Password : Agent1234 Admin access details Link : https://demo.vironeer.com/fowtickets/admin Email : admin@vironeer.com Password : Admin1234 Documentation Link : https://docs.vironeer.com/fowtickets/index.html Features Ticketing System: Experience seamless issue management with automated routing, collaborative tools, and performance analytics. Knowledge Base: Unlock a wealth of information with structured resources, guides, and efficient search functionality. Agents and Departments: Elevate collaboration and issue resolution with organized support teams and efficient routing. Email Notifications: Stay informed with real-time updates on ticket status, agent responses, and resolutions. Account Notifications: Receive important account updates and information to stay informed. OAuth Options (Facebook and Google): Simplify login with OAuth options, providing a convenient and secure experience. Email Verification: Enhance security by confirming account ownership through email verification. Two-Factor Authentication (2FA): Add an extra layer of protection with two-factor authentication for secure logins. Translatable: Translate any language website easily through the translation system available to you as an admin. RTL Supported: Ensure seamless compatibility with Right-to-Left, enhancing accessibility for diverse audiences. Requirements Server Requirements PHP 8.1x Operating System : Linux or Windows Shared, VPS or Dedicated Server MySql: 5.7+ PHP Extensions BCMath Ctype Fileinfo JSON Mbstring OpenSSL PDO pdo_mysql Tokenizer XML cURL zip GD News And Updates ChangeLogs Version 2.1 [NEW] Full RTL Supported (Admin Panel - Frontend - User Panel - Agent Panel - Emails) [NEW] Admin Translations Added [NEW] Ability To Delete Multiple Articles [FIX] Agent Mails Problem Fixed [FIX] Admin ReCaptcha Problem Fixed [FIX] Knowledgebase Article Video Embed Problem Fixed Version 2.0 - Completely new and improved version Version 1.3 [NEW] Email Notifications Added [NEW] User Notifications Added [NEW] Email Verification Added [NEW] 2Fa Authentication Added [UPDATE] Admin panel design Version 1.2 [NEW] Advanced search added [FIX] Ticket Attachments error fixed [FIX] SMTP save changed error fixed Version 1.1 [NEW] Facebook Oauth Added [NEW] Dynamic Pages Added [UPDATE] User Panel Updated [UPDATE] User Details Updated Version 1.0 - Initial Release